Additional information and conditions for our Online Group work:
SAFETY: These online sessions are not appropriate to help you if you are in crisis between sessions or have concerns about personal safety (for example: struggling with self-harm, feeling suicidal, or being in a physical space that is not safe). In such situations you should contact Te Haika on 0800 745 477 or call 111 to get urgent assistance.
CONNECTION ISSUES: Sometimes online sessions drop out. While we will try to reconnect, this may not be possible. It is important that you have a plan for how you can manage yourself in such an event, particularly if it happens at a vulnerable or emotional point. This may involve having someone else you trust that you can reach out to or having grounding exercises or self-soothing practices you can use.
FINANCIAL: Video calls use a lot of data. Make sure you can afford the data that our sessions will use and that you are not racking up unexpected expenses.
CONFIDENTIALITY: There are multiple rooms where this conversation is happening. It is important that the room you are in feels safe and is private for the whole session. This means that other people will not overhear what you say or walk-in unannounced. Then you can relax and share what is going on for you without having to be vigilant. We will take the same precautions at our end.
DATA SAFETY: We will be using an app called Zoom for the sessions, as it encrypts the data, which reduces the likelihood of someone else accessing it, but there is still a risk of it.
RECORDINGS: It is not appropriate for any participants to make recordings of these sessions without permission from all other participants.
STATE OF MIND: Just like face-to-face sessions, online sessions work best when you are alert, focussed, dressed, and ready to engage. We encourage you to put the same effort for preparing yourself for online sessions as you would if you were coming in to see us face-to-face. It is also important that your space is free from distractions, such as loud noise or other screens, that will divide your attention and prevent you from getting the most out of our time. We will do the same at our end.
MISCOMMUNICATIONS: Because we are not in the same room, there is an increased chance of miscommunication and misunderstanding. We encourage you to bring this up if you believe it has happened.
If you agree to participate in our online sessions you are indicating that you have understood the risks and limitations listed here and agreed to abide by the conditions we have laid out.